Contact Us

Questions about an order, wholesale, or the product itself — we answer every message. Real people, same team that makes the pouches.

Customer Support

info@feine.com

(321) 340-2517

Mon–Fri, 9:00 AM – 6:00 PM PST

Response Time

We reply within one business day.

Include your order number and we’ll get to it faster.

Wholesale & Partnerships

info@feine.com

Put “Wholesale” in the subject line.

Send Us a Message

Fill this out and it lands straight in our support inbox. We reply within one business day.

200MG CAFFEINE PER POUCH 20 POUCHES PER CAN ZERO SUGAR NICOTINE FREE SHIPS SAME DAY

Common Questions

Yours might already be answered here.

Where is my order?

You’ll get a tracking link by email as soon as your order ships. Orders placed before 2:00 PM PST on a business day ship the same day. If your tracking hasn’t moved in 48 hours, email us your order number and we’ll chase it down.

Can I change or cancel an order?

If it hasn’t shipped yet, yes. Email info@feine.com with your order number as soon as possible. Once a package is handed to the carrier we can’t pull it back.

How much caffeine is in one pouch?

200mg per pouch — roughly two cups of coffee. There are 20 pouches per can. FEINE contains no nicotine and no tobacco. If you’re new to caffeine pouches, start with one and give it 15 minutes.

Do you ship outside the United States?

Not yet. We currently ship within the U.S. only. If you want us in your country, tell us — we track every request and it genuinely factors into where we go next.